NYC Financial Justice Hotline
(212) 925-4929
(Se habla español.)
Haz clic aquí para información en español.
The NYC Financial Justice Hotline is for community groups and low-income New York City residents. The hotline provides information and referrals regarding:
- Credit Reporting & Repair
- Unfair Debt Collection
- Rent-to-Own Stores
- Payday Loans
- Tax Refund Loans & "Rapid Refund"
- "Courtesy Overdraft" & "Bounce Protection"
- Electronic Benefits Transfer (EBT)
- Access to Bank Accounts
Issues Not Covered by the Hotline
NON-NYC RESIDENTS: visit www.lawhelp.org or www.naca.net for referrals to free and low cost legal services in your area.
The Hotline addresses non-mortgage consumer financial services. People facing foreclosure should contact the Foreclosure Prevention Hotline at South Brooklyn Legal Services, at (718) 246-3279.
The Hotline does NOT provide information on the following issues:
Hotline Days and Hours
The Hotline is open:
Tuesday, 12PM - 2PM
Wednesday, 10AM - 12PM
Thursday, 2PM - 4PM
La Línea en español está atendida los jueves a 2-4.
Resources for Consumers
NEDAP has compiled a series of documents answering frequently asked questions about consumer rights and how to resolve common problems. You can find these documents in the resources section of our site, on our resources for consumers page.
Disclaimer: This site provides general information for consumers and links to other sources of information. This site does not provide legal advice, which you can only get from an attorney. NEDAP has no control over the information on linked sites. |
